First verify if it plays from VLC: 1. if it plays from VLC: Please contact us at support@datastead.com 2. if it does not play from…
Update your graphic driver (NVidia, Intel HD) to the latest version available and try again. If this does not help please contact us at support@datastead.com…
This error code, that corresponds to E_INVALID_ARG, is returned because the recording has been closed by the evaluation timeout. This limitation is removed in the…
Because the ONVIF protocol uses HTTP, the RTSP port and ONVIF port cannot be the same. The ports numbers depend on the camera manufacturer, go…
1) verify that the date/time of the camera is set and correctly updated. 2) verify the ONVIF port, for most of the IP cameras it’s…